Case file
Prepaid & gift cards
Complaint 25852436 U.S. Bank
Explained- Product
- Prepaid card · Government benefit card
- Detail
- Card company isn't resolving a dispute about a purchase or transfer
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 26, 2026Complaint received
- Aug 26, 2026Sent to U.S. Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More U.S. Bank complaints about problem with a purchase or transfer
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 28, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | OH | Explained | Yes |
| Oct 20, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | FL | Fixed | Yes |
| Oct 16, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | CA | Explained | Yes |
| Oct 14, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | WA | Explained | Yes |
| Oct 11, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | MI | Explained | Yes |
| Sep 19, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | LA | Explained | Yes |
| Sep 12, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | MI | Explained | Yes |
| Sep 12, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | MI | Explained | Yes |
| Sep 4, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | MI | Explained | Yes |
| Aug 25, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | WI | Explained | Yes |
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