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Credit reporting

Complaint 25878207 Citibank

Money back
Company
Citibank
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Billing dispute for services
From
California 92879
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 27, 2026Complaint received
  2. Aug 27, 2026Sent to Citibank
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Citibank complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Nov 6, 2026Credit cardsCredit monitoring or identity theft protection servicesBilling dispute for servicesCOExplainedYes
Oct 23, 2026Credit cardsCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceMIExplainedYes
Oct 1, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceLAExplainedYes
Sep 23, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceLAExplainedYes
Sep 21, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesAZExplainedYes
Aug 28, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceLAExplainedYes
Aug 22, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedNYExplainedYes
Aug 19, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesTXExplainedYes
Aug 16, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceFLExplainedYes
Aug 16, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem with product or service terms changingUTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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