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Student loans

Complaint 2595795 Access Group

Explained
Product
Student loan · Private student loan
Detail
Can't get other flexible options for repaying your loan
From
Illinois 60652
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 4, 2017Complaint received
  2. Aug 4, 2017Sent to Access Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Access Group complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Dec 4, 2024Student loansStruggling to repay your loanBankruptcyNYExplainedYes
Jan 5, 2023Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXExplainedYes
Feb 4, 2022Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanFLExplainedYes
Oct 14, 2021Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanCAExplainedYes
Feb 17, 2021Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXExplainedYes
Jun 20, 2020Student loansStruggling to repay your loanProblem lowering your monthly paymentsTXExplainedYes
Mar 20, 2020Student loansStruggling to repay your loanCan't temporarily delay making paymentsTXExplainedYes
Sep 16, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanWAExplainedYes
Dec 14, 2017Student loansStruggling to repay your loanCan't temporarily delay making paymentsALExplainedYes
May 13, 2017Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanWAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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