Case file
Money transfers & apps
Complaint 25970201 Capital One
Explained- Product
- Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 28, 2026Complaint received
- Aug 28, 2026Sent to Capital One
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Capital One complaints about problem with customer service
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 20, 2026 | Money transfers & apps | Problem with customer service | FL | Explained | Yes |
| Oct 2, 2026 | Money transfers & apps | Problem with customer service | FL | Explained | Yes |
| Aug 26, 2026 | Debt relief & credit repair | Problem with customer service | OR | Fixed | Yes |
| Aug 25, 2026 | Money transfers & apps | Problem with customer service | VA | Explained | Yes |
| Aug 21, 2026 | Money transfers & apps | Problem with customer service | TX | Explained | Yes |
| Aug 6, 2026 | Money transfers & apps | Problem with customer service | NY | Explained | Yes |
| Jul 28, 2026 | Money transfers & apps | Problem with customer service | TX | Fixed | Yes |
| Jul 12, 2026 | Money transfers & apps | Problem with customer service | NY | Explained | Yes |
| Jun 24, 2026 | Debt relief & credit repair | Problem with customer service | FL | Explained | Yes |
| Jun 18, 2026 | Money transfers & apps | Problem with customer service | KS | Explained | Yes |
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