Case file
Credit reporting
Complaint 26017239 Synchrony
Explained- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Problem canceling credit monitoring or identify theft protection service
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 29, 2026Complaint received
- Aug 29, 2026Sent to Synchrony
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about credit monitoring or identity theft protection services
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 22, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | NC | Explained | Yes |
| Oct 7, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesReceived unwanted marketing or advertising | MI | In progress | Yes |
| Sep 29, 2026 | Credit cards | Credit monitoring or identity theft protection servicesBilling dispute for services | IN | In progress | Yes |
| Sep 29, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | CA | In progress | Yes |
| Sep 26, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | IL | Money back | Yes |
| Sep 11, 2026 | Credit cards | Credit monitoring or identity theft protection servicesBilling dispute for services | TN | Explained | Yes |
| Aug 21, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | CA | Fixed | Yes |
| Aug 21, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | FL | Explained | Yes |
| Aug 17, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | NH | Explained | Yes |
| Aug 11, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesReceived unwanted marketing or advertising | NY | Explained | Yes |
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