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Student loans

Complaint 2613098 Optima Advocates

Explained
Product
Student loan · Federal student loan servicing
Detail
Don't agree with the fees charged
From
Washington 98661
Filed by
Web
Company's answer
Closed with explanation
On time
No
  1. May 9, 2017Complaint received
  2. Nov 6, 2017Sent to Optima Advocates (181 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Optima Advocates complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 7, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledMINo timely replyNo
Feb 19, 2020Student loansDealing with your lender or servicerReceived bad information about your loanKYNo timely replyNo
Feb 11, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledRINo timely replyNo
Jun 6, 2019Student loansDealing with your lender or servicerReceived bad information about your loan-No timely replyNo
Jan 23, 2019Student loansDealing with your lender or servicerReceived bad information about your loanORNo timely replyNo
Dec 8, 2018Student loansDealing with your lender or servicerReceived bad information about your loanWANo timely replyNo
Nov 14, 2018Student loansDealing with your lender or servicerReceived bad information about your loanORExplainedYes
Sep 5, 2017Student loansDealing with your lender or servicerNeed information about your loan balance or loan terms-ExplainedNo
May 2, 2017Student loansDealing with your lender or servicerReceived bad information about your loan-Money backNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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