Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Student loans

Complaint 2658144 Optima Advocates

Explained
Product
Student loan · Federal student loan servicing
Detail
Need information about your loan balance or loan terms
From
-
Filed by
Phone
Company's answer
Closed with explanation
On time
No
  1. Sep 5, 2017Complaint received
  2. Nov 6, 2017Sent to Optima Advocates (62 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Optima Advocates?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Optima Advocates's record

More Optima Advocates complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 7, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledMINo timely replyNo
Feb 19, 2020Student loansDealing with your lender or servicerReceived bad information about your loanKYNo timely replyNo
Feb 11, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledRINo timely replyNo
Jun 6, 2019Student loansDealing with your lender or servicerReceived bad information about your loan-No timely replyNo
Jan 23, 2019Student loansDealing with your lender or servicerReceived bad information about your loanORNo timely replyNo
Dec 8, 2018Student loansDealing with your lender or servicerReceived bad information about your loanWANo timely replyNo
Nov 14, 2018Student loansDealing with your lender or servicerReceived bad information about your loanORExplainedYes
May 9, 2017Student loansDealing with your lender or servicerDon't agree with the fees chargedWAExplainedNo
May 2, 2017Student loansDealing with your lender or servicerReceived bad information about your loan-Money backNo

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience