Case file
Credit reporting
Complaint 2627718 Citizens Bank
Explained- Product
- Credit reporting, credit repair services, or other personal consumer reports · Other personal consumer report
- Detail
- Investigation took more than 30 days
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 15, 2017Complaint received
- Aug 16, 2017Sent to Citizens Bank (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citizens Bank complaints about problem with a company's investigation into an existing issue
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 22, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | MI | Explained | Yes |
| Jan 7, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | PA | Explained | Yes |
| Sep 9, 2025 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | PA | Explained | Yes |
| May 6, 2024 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | NY | Explained | Yes |
| Apr 12, 2024 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | DE | Explained | Yes |
| Mar 25, 2024 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | NY | Explained | Yes |
| Jan 6, 2024 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | NY | Explained | Yes |
| Sep 27, 2023 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | NY | Explained | Yes |
| Sep 5, 2023 | Credit reporting | Problem with a company's investigation into an existing issueInvestigation took more than 30 days | MA | Explained | Yes |
| May 26, 2019 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | MI | Explained | Yes |
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