Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Money transfers & apps

Complaint 26338805 Citizens Bank

Explained
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Tennessee 37130
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 2, 2026Complaint received
  2. Sep 2, 2026Sent to Citizens Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Citizens Bank?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Citizens Bank's record

More Citizens Bank complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Jul 23, 2026Money transfers & appsMoney was not available when promisedMAExplainedYes
May 6, 2026Money transfers & appsMoney was not available when promisedNYExplainedYes
Jan 28, 2026Money transfers & appsMoney was not available when promisedMDExplainedYes
Jan 12, 2026Money transfers & appsMoney was not available when promisedPAExplainedYes
Nov 24, 2025Money transfers & appsMoney was not available when promisedNYExplainedYes
Oct 21, 2025Money transfers & appsMoney was not available when promisedMAExplainedYes
Aug 17, 2025Money transfers & appsMoney was not available when promisedPAExplainedYes
Jun 24, 2025Money transfers & appsMoney was not available when promisedMAExplainedYes
May 9, 2025Money transfers & appsMoney was not available when promisedRIExplainedYes
Mar 13, 2025Money transfers & appsMoney was not available when promisedMAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience