Case file
Credit cards
Complaint 26454146 Commerce Bank
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- You never received your bill or did not know a payment was due
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 4, 2026Complaint received
- Sep 4, 2026Sent to Commerce Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Commerce Bank complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 16, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | WY | Explained | Yes |
| Oct 9, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | WY | Explained | Yes |
| Sep 7, 2026 | Credit cards | Problem when making paymentsProblem during payment process | NY | Explained | Yes |
| Aug 16, 2026 | Credit cards | Problem when making paymentsProblem during payment process | ID | Explained | Yes |
| Dec 12, 2025 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | UT | Explained | Yes |
| Mar 31, 2025 | Payday & personal loans | Problem when making payments | WI | Explained | Yes |
| Mar 2, 2025 | Payday & personal loans | Problem when making payments | NC | Explained | Yes |
| Nov 13, 2024 | Credit cards | Problem when making paymentsProblem during payment process | IN | Explained | Yes |
| Jun 2, 2023 | Credit cards | Problem when making paymentsProblem during payment process | CO | Explained | Yes |
| Jan 31, 2023 | Credit cards | Problem when making paymentsProblem during payment process | FL | Explained | Yes |
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