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Credit cards

Complaint 7064562 Commerce Bank

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Problem during payment process
From
Colorado 80013
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 2, 2023Complaint received
  2. Jul 10, 2023Sent to Commerce Bank (38 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Commerce Bank complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Oct 16, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueWYExplainedYes
Oct 9, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueWYExplainedYes
Sep 7, 2026Credit cardsProblem when making paymentsProblem during payment processNYExplainedYes
Sep 4, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueWYExplainedYes
Aug 16, 2026Credit cardsProblem when making paymentsProblem during payment processIDExplainedYes
Dec 12, 2025Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueUTExplainedYes
Mar 31, 2025Payday & personal loansProblem when making paymentsWIExplainedYes
Mar 2, 2025Payday & personal loansProblem when making paymentsNCExplainedYes
Nov 13, 2024Credit cardsProblem when making paymentsProblem during payment processINExplainedYes
Jan 31, 2023Credit cardsProblem when making paymentsProblem during payment processFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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