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Credit cards

Complaint 2685114 Great Lakes

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
You never received your bill or did not know a payment was due
From
New York 10029
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Sep 26, 2017Complaint received
  2. Oct 4, 2017Sent to Great Lakes (8 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Great Lakes complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Sep 11, 2017Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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