Case file
Money transfers & apps
Complaint 2691306 SunTrust
Explained- Product
- Money transfer, virtual currency, or money service · Domestic (US) money transfer
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 2, 2017Complaint received
- Oct 3, 2017Sent to SunTrust (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SunTrust complaints about other transaction problem
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 6, 2019 | Money transfers & apps | Other transaction problem | FL | Explained | Yes |
| Oct 8, 2019 | Crypto | Other transaction problem | VA | Explained | Yes |
| Sep 9, 2019 | Money transfers & apps | Other transaction problem | CA | Explained | Yes |
| Sep 5, 2019 | Money transfers & apps | Other transaction problem | NM | Explained | Yes |
| Aug 4, 2019 | Money transfers & apps | Other transaction problem | SC | Explained | Yes |
| Jun 3, 2019 | Money transfers & apps | Other transaction problem | NC | Explained | Yes |
| May 21, 2019 | Money transfers & apps | Other transaction problem | GA | Explained | Yes |
| Feb 18, 2019 | Money transfers & apps | Other transaction problem | TX | Explained | Yes |
| Feb 7, 2019 | Money transfers & apps | Other transaction problem | LA | Explained | Yes |
| Sep 4, 2018 | Money transfers & apps | Other transaction problem | WV | Money back | Yes |
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