Case file
Bank accounts
Complaint 26997003 USAA
Fixed- Product
- Checking or savings account · Checking account
- Detail
- Company closed your account
- Filed by
- Web · Servicemember
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 10, 2026Complaint received
- Sep 11, 2026Sent to USAA (1 day later)
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More USAA complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 30, 2026 | Bank accounts | Closing an accountCompany closed your account | MD | Explained | Yes |
| Oct 29, 2026 | Bank accounts | Closing an accountCompany closed your account | TX | Money back | Yes |
| Oct 29, 2026 | Bank accounts | Closing an accountFunds not received from closed account | CA | Explained | Yes |
| Oct 27, 2026 | Bank accounts | Closing an accountCompany closed your account | GA | Explained | Yes |
| Oct 25, 2026 | Bank accounts | Closing an accountCompany closed your account | TX | Explained | Yes |
| Oct 19, 2026 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
| Oct 19, 2026 | Bank accounts | Closing an accountCompany closed your account | GA | Explained | Yes |
| Oct 17, 2026 | Bank accounts | Closing an accountCompany closed your account | GA | Explained | Yes |
| Oct 16, 2026 | Bank accounts | Closing an accountFunds not received from closed account | SC | Explained | Yes |
| Oct 13, 2026 | Bank accounts | Closing an accountCompany closed your account | NE | Explained | Yes |
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