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Prepaid & gift cards

Complaint 27020074 PayPal

Money back
Company
PayPal
Product
Prepaid card · General-purpose prepaid card
Detail
Changes in terms from what was offered or advertised
From
California 95131
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Sep 11, 2026Complaint received
  2. Sep 11, 2026Sent to PayPal
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More PayPal complaints about advertising

ReceivedAboutIssueStateAnswerOn time
May 20, 2025Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardNJExplainedYes
Jan 24, 2023Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedALMoney backYes
Sep 24, 2022Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedSCExplainedYes
May 21, 2022Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardSCExplainedYes
Sep 25, 2020Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardTXFixedYes
Aug 18, 2020Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedCAExplainedYes
May 8, 2020Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedCAExplainedYes
Sep 3, 2019Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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