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Prepaid & gift cards

Complaint 3866589 PayPal

Fixed
Company
PayPal
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Confusing or misleading advertising about the card
From
Texas 75904
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Sep 25, 2020Complaint received
  2. Oct 16, 2020Sent to PayPal (21 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More PayPal complaints about advertising

ReceivedAboutIssueStateAnswerOn time
Sep 11, 2026Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedCAMoney backYes
May 20, 2025Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardNJExplainedYes
Jan 24, 2023Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedALMoney backYes
Sep 24, 2022Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedSCExplainedYes
May 21, 2022Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardSCExplainedYes
Aug 18, 2020Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedCAExplainedYes
May 8, 2020Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedCAExplainedYes
Sep 3, 2019Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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