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Prepaid & gift cards

Complaint 3360758 PayPal

Explained
Company
PayPal
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Confusing or misleading advertising about the card
From
California 926XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 3, 2019Complaint received
  2. Sep 18, 2019Sent to PayPal (15 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PayPal complaints about advertising

ReceivedAboutIssueStateAnswerOn time
Sep 11, 2026Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedCAMoney backYes
May 20, 2025Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardNJExplainedYes
Jan 24, 2023Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedALMoney backYes
Sep 24, 2022Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedSCExplainedYes
May 21, 2022Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardSCExplainedYes
Sep 25, 2020Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardTXFixedYes
Aug 18, 2020Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedCAExplainedYes
May 8, 2020Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedCAExplainedYes

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