Complaint 2707966 Phoenix Financial Services

Explained

Company: Phoenix Financial Services
Product: Student loan · Federal student loan servicing
Issue: Dealing with your lender or servicer
Detail: Received bad information about your loan
From: California 92071
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

Oct 20, 2017Complaint received
Oct 20, 2017Sent to Phoenix Financial Services
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Phoenix Financial Services complaints about dealing with your lender or servicer

Received	About	Issue	State	Answer	On time
Nov 4, 2017	Student loans	Dealing with your lender or servicerTrouble with how payments are being handled	AZ	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 9 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works