Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Credit cards

Complaint 2714524 Genesis Lending

Explained
Product
Credit card or prepaid card · Store credit card
Detail
Problem during payment process
From
Florida 34957
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Oct 27, 2017Complaint received
  2. Nov 2, 2017Sent to Genesis Lending (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Genesis Lending?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Genesis Lending's record

More Genesis Lending complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Mar 19, 2019Credit cardsProblem when making paymentsProblem during payment processCTExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience