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Student loans

Complaint 2731324 Student Assist Plus

Fixed
Product
Student loan · Private student loan
Detail
Can't temporarily delay making payments
From
Massachusetts 01002
Filed by
Postal mail
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Nov 16, 2017Complaint received
  2. Nov 16, 2017Sent to Student Assist Plus
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Student Assist Plus complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Aug 9, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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