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Complaint log

Student Assist Plus complaint log

The newest complaints about Student Assist Plus, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 14, 2026Student loansIncorrect information on your reportAccount information incorrectSDNo timely replyNo
Jun 23, 2024Student loansDealing with your lender or servicerReceived bad information about your loanIDExplainedYes
Nov 4, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledOHExplainedYes
Jul 16, 2021Student loansDealing with your lender or servicerKeep getting calls about your loanFLExplainedYes
May 12, 2020Student loansDealing with your lender or servicerReceived bad information about your loanVAExplainedYes
Jan 15, 2019Debt relief & credit repairFraud or scamMAExplainedYes
Oct 25, 2018Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Aug 9, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanPAExplainedYes
Mar 23, 2018Student loansDealing with your lender or servicerTrouble with how payments are being handledINMoney backYes
Nov 16, 2017Student loansStruggling to repay your loanCan't temporarily delay making paymentsMAFixedYes
Oct 17, 2017Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
May 24, 2017Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Jan 25, 2017Student loansDealing with my lender or servicerReceived bad information about my loanKYFixedYes
Jan 13, 2017Debt relief & credit repairFraud or scamINFixedYes
Oct 24, 2016Student loansCan't repay my loanCan't temporarily postpone paymentsPAMoney backYes
Sep 30, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedTXExplainedYes
Sep 28, 2016Student loansDealing with my lender or servicerReceived bad information about my loanMSFixedYes
Jun 24, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanINExplainedYes
Jun 21, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledMDMoney backYes
Apr 18, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledNJMoney backNo
Apr 2, 2016Student loansDealing with my lender or servicerReceived bad information about my loan-ExplainedYes
Mar 11, 2016Debt relief & credit repairFraud or scamORMoney backYes
Jan 20, 2016Debt relief & credit repairFraud or scamCAMoney backYes
Jan 6, 2016Debt relief & credit repairDisclosuresPAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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