Complaint 2737598 Firstbank

Explained

Company: Firstbank
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Other features, terms, or problems
Detail: Problem with customer service
From: Colorado 802XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Nov 25, 2017Complaint received
Jan 28, 2018Sent to Firstbank (64 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Firstbank complaints about other features, terms, or problems

Received	About	Issue	State	Answer	On time
May 27, 2020	Credit cards	Other features, terms, or problemsOther problem	CO	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 5 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works