Case file
Bank accounts
Complaint 27534776 USAA
Fixed- Product
- Checking or savings account · Checking account
- Detail
- Problem using a debit or ATM card
- Filed by
- Phone
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 17, 2026Complaint received
- Sep 21, 2026Sent to USAA (4 days later)
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More USAA complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 1, 2026 | Bank accounts | Managing an accountBanking errors | VA | Explained | Yes |
| Nov 1, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | AE | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | VA | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | ND | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | CO | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | FL | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | CO | Money back | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | DE | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | DE | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | NV | Explained | Yes |
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