Case file
Bank accounts
Complaint 27627649 First Citizens Bancshares
Explained- Product
- Checking or savings account · Checking account
- Detail
- Can't close your account
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 18, 2026Complaint received
- Sep 24, 2026Sent to First Citizens Bancshares (6 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More First Citizens Bancshares complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 19, 2026 | Bank accounts | Closing an accountCan't close your account | MO | Explained | Yes |
| Oct 6, 2026 | Bank accounts | Closing an accountCan't close your account | OK | Explained | Yes |
| Sep 29, 2026 | Bank accounts | Closing an accountCompany closed your account | PA | Explained | Yes |
| Aug 29, 2026 | Bank accounts | Closing an accountCompany closed your account | HI | Explained | Yes |
| Aug 6, 2026 | Bank accounts | Closing an accountCan't close your account | NY | Explained | Yes |
| Aug 6, 2026 | Bank accounts | Closing an accountCan't close your account | SC | Explained | Yes |
| Jul 8, 2026 | Bank accounts | Closing an accountCan't close your account | NC | Explained | Yes |
| Jul 2, 2026 | Bank accounts | Closing an accountCompany closed your account | VA | Explained | Yes |
| Apr 22, 2026 | Bank accounts | Closing an accountCompany closed your account | CO | Explained | Yes |
| Apr 14, 2026 | Bank accounts | Closing an accountFunds not received from closed account | CA | Explained | Yes |
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