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Mortgages

Complaint 27675511 Selene

Explained
Company
Selene
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Loan sold or transferred to another company
From
California 91789
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 19, 2026Complaint received
  2. Sep 19, 2026Sent to Selene
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Selene complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Nov 1, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanILIn progressYes
Oct 30, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyLAExplainedYes
Oct 30, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAIn progressYes
Oct 29, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPRExplainedYes
Oct 29, 2026MortgagesTrouble during payment processFees chargedWAExplainedYes
Oct 29, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Oct 27, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceDEExplainedYes
Oct 26, 2026MortgagesTrouble during payment processPayment processPAIn progressYes
Oct 25, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMDIn progressYes
Oct 23, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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