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Case file

Auto loans & leases

Complaint 27719417 Musa

Explained
Company
Musa
Product
Vehicle loan or lease · Lease
Detail
Billing problem
From
North Dakota 58282
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 19, 2026Complaint received
  2. Oct 30, 2026Sent to Musa (41 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Musa complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Feb 21, 2024Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyCANo timely replyNo
Dec 1, 2023Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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