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Complaint log

Musa complaint log

The newest complaints about Musa, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 19, 2026Auto loans & leasesManaging the loan or leaseBilling problemNDExplainedYes
Feb 12, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedWIExplainedYes
Jul 23, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Feb 21, 2024Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyCANo timely replyNo
Jan 22, 2024Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes
Jan 9, 2024Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Dec 1, 2023Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyNCExplainedYes
Jun 13, 2023Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
May 2, 2023Credit reportingImproper use of your reportReporting company used your report improperlyNJExplainedYes
Sep 12, 2022Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldFLExplainedNo
Jan 19, 2022Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehicleTXExplainedNo
Dec 8, 2021Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedNo
Oct 23, 2020Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldGAFixedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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