Case file
Debt collection
Complaint 27815340 MRS BPO
Fixed- Product
- Debt collection · Private student loan debt
- Detail
- You told them to stop contacting you, but they keep trying
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Sep 21, 2026Complaint received
- Nov 10, 2026Sent to MRS BPO (50 days later)
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More MRS BPO complaints about communication tactics
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 7, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | MI | Fixed | Yes |
| Sep 2, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | TX | Fixed | Yes |
| Sep 1, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | MD | Explained | Yes |
| Aug 8, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | CO | Explained | Yes |
| Aug 1, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | TX | Fixed | Yes |
| Jul 28, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | AR | Fixed | Yes |
| Jul 16, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | TX | Fixed | Yes |
| Jul 11, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | IL | Fixed | Yes |
| Jul 3, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | NJ | Explained | Yes |
| Jun 12, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | UT | Explained | Yes |
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