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Credit cards

Complaint 2793514 Popular Bank

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Problem during payment process
From
New York 11236
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 26, 2018Complaint received
  2. Jan 26, 2018Sent to Popular Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Popular Bank complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Jan 31, 2019Payday & personal loansProblem when making paymentsAZExplainedYes
Feb 15, 2018Payday & personal loansProblem when making paymentsNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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