Case file
Payday & personal loans
Complaint 27960308 Truist
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 22, 2026Complaint received
- Sep 22, 2026Sent to Truist
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Truist complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Payday & personal loans | Problem when making payments | CA | In progress | Yes |
| Oct 22, 2026 | Payday & personal loans | Problem when making payments | CA | In progress | Yes |
| Oct 20, 2026 | Payday & personal loans | Problem when making payments | SC | In progress | Yes |
| Oct 13, 2026 | Payday & personal loans | Problem when making payments | AZ | In progress | Yes |
| Oct 12, 2026 | Payday & personal loans | Problem when making payments | FL | In progress | Yes |
| Oct 11, 2026 | Payday & personal loans | Problem when making payments | FL | In progress | Yes |
| Sep 27, 2026 | Credit cards | Problem when making paymentsProblem during payment process | GA | In progress | Yes |
| Sep 26, 2026 | Payday & personal loans | Problem when making payments | OH | In progress | Yes |
| Sep 25, 2026 | Payday & personal loans | Problem when making payments | NC | Explained | Yes |
| Sep 10, 2026 | Payday & personal loans | Problem when making payments | PA | Money back | Yes |
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