Case file
Bank accounts
Complaint 27974072 Citizens Bank
Explained- Product
- Checking or savings account · Checking account
- Detail
- Didn't receive terms that were advertised
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 22, 2026Complaint received
- Sep 22, 2026Sent to Citizens Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citizens Bank complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 2, 2026 | Bank accounts | Opening an accountUnable to open an account | DC | Explained | Yes |
| Nov 2, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | IN | Explained | Yes |
| Oct 26, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | NJ | Explained | Yes |
| Oct 23, 2026 | Bank accounts | Opening an accountUnable to open an account | FL | In progress | Yes |
| Oct 22, 2026 | Bank accounts | Opening an accountUnable to open an account | FL | Explained | Yes |
| Oct 9, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | PA | Money back | Yes |
| Oct 9, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | MA | Money back | Yes |
| Oct 7, 2026 | Bank accounts | Opening an accountUnable to open an account | FL | Explained | Yes |
| Oct 7, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | PA | Explained | Yes |
| Sep 29, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | PA | Explained | Yes |
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