Case file
Student loans
Complaint 2798008 Account Control Technology
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Trouble with how payments are being handled
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Jan 30, 2018Complaint received
- Jan 30, 2018Sent to Account Control Technology
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Account Control Technology complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 10, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NC | Explained | Yes |
| Jul 22, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | GA | Explained | Yes |
| Jul 9, 2022 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | PA | Explained | Yes |
| Feb 3, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | AR | Explained | Yes |
| Oct 29, 2020 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | FL | Explained | Yes |
| Feb 28, 2020 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | MN | Explained | Yes |
| Jan 24, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | GA | Explained | Yes |
| Jul 26, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | OR | Explained | Yes |
| Jun 28, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | VA | Explained | Yes |
| May 13, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | PA | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.