Case file
Credit cards
Complaint 27990986 Oportun
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 22, 2026Complaint received
- Sep 22, 2026Sent to Oportun
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Oportun complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 5, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Oct 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | IL | Explained | Yes |
| Oct 20, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | CA | Explained | Yes |
| Oct 12, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | Explained | Yes |
| Oct 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Sep 25, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Sep 23, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Sep 23, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Sep 20, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | FL | Explained | Yes |
| Sep 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | SC | Explained | Yes |
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