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Complaint log

Oportun complaint log

The newest complaints about Oportun, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Nov 4, 2026Payday & personal loansIncorrect information on your reportInformation belongs to someone elseNVExplainedYes
Nov 2, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Oct 27, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Oct 26, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Oct 26, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeRIExplainedYes
Oct 25, 2026Payday & personal loansGetting the loanNMExplainedYes
Oct 25, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 25, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Oct 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 23, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Oct 20, 2026Payday & personal loansStruggling to pay your loanCAExplainedYes
Oct 20, 2026Payday & personal loansProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsCAExplainedYes
Oct 20, 2026Credit reportingIncorrect information on your reportInformation is incorrectCAExplainedYes
Oct 20, 2026Credit reportingIncorrect information on your reportAccount status incorrectNVExplainedYes
Oct 20, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 20, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 19, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTNExplainedYes
Oct 19, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNJExplainedYes
Oct 18, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Oct 17, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Oct 16, 2026Payday & personal loansGetting the loanAZExplainedYes
Oct 15, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Oct 14, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Oct 14, 2026Debt collectionAttempts to collect debt not owedDebt was paidPAExplainedYes
Oct 14, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtCAExplainedYes
Oct 13, 2026Payday & personal loansCharged fees or interest you didn't expectNJMoney backYes
Oct 13, 2026Credit reportingImproper use of your reportReport provided to employer without your written authorizationCAExplainedYes
Oct 12, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Oct 12, 2026Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Oct 9, 2026Credit reportingImproper use of your reportReporting company used your report improperlyWIExplainedYes
Oct 9, 2026Payday & personal loansProblem when making paymentsTNExplainedYes
Oct 8, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXIn progressYes
Oct 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
Oct 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
Oct 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
Oct 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
Oct 7, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesNYMoney backYes
Oct 5, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 3, 2026Debt collectionAttempts to collect debt not owedDebt was paidNJExplainedYes
Oct 2, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Oct 2, 2026Money transfers & appsMoney was not available when promisedNVExplainedYes
Oct 2, 2026Bank accountsClosing an accountFunds not received from closed accountFLExplainedYes
Oct 1, 2026Credit cardsIncorrect information on your reportAccount information incorrectFLExplainedYes
Oct 1, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Oct 1, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Oct 1, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Oct 1, 2026Debt collectionAttempts to collect debt not owedDebt was paidINExplainedYes
Sep 26, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Sep 26, 2026Debt collectionAttempts to collect debt not owedDebt was paidAZExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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