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Auto loans & leases

Complaint 2803750 SunTrust

Fixed
Company
SunTrust
Product
Vehicle loan or lease · Loan
Detail
Denied request to lower payments
From
Maryland 21801
Filed by
Web · Servicemember
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 5, 2018Complaint received
  2. Feb 5, 2018Sent to SunTrust
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More SunTrust complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Dec 30, 2019Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsWVExplainedYes
Oct 24, 2019Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehiclePAExplainedYes
Oct 12, 2019Payday & personal loansStruggling to pay your loanCOExplainedYes
Aug 2, 2019Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleDCFixedYes
Jul 22, 2019Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleVAExplainedYes
Apr 20, 2019Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsDCExplainedYes
Feb 23, 2019Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleMDExplainedYes
Aug 17, 2018Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicle-ExplainedYes
May 22, 2018Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldIDExplainedYes
Mar 24, 2018Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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