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Case file

Prepaid & gift cards

Complaint 2804852 Webster Bank

Explained
Product
Credit card or prepaid card · Payroll card
From
Maine 04102
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 6, 2018Complaint received
  2. Feb 9, 2018Sent to Webster Bank (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Webster Bank complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Jan 21, 2026Prepaid & gift cardsUnexpected or other feesTXMoney backYes
Feb 27, 2024Money transfers & appsUnexpected or other feesILMoney backYes
Dec 1, 2021Prepaid & gift cardsUnexpected or other feesNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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