Complaint 28075507 CarMax

Explained

Company: CarMax
Product: Credit reporting or other personal consumer reports · Credit reporting
Issue: Unable to get your credit report or credit score
Detail: Other problem getting your report or credit score
From: Virginia 23005
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Sep 23, 2026Complaint received
Sep 23, 2026Sent to CarMax
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More CarMax complaints about unable to get your credit report or credit score

Received	About	Issue	State	Answer	On time
Jul 25, 2026	Credit reporting	Unable to get your credit report or credit scoreOther problem getting your report or credit score	NJ	Explained	Yes
May 23, 2021	Credit reporting	Unable to get your credit report or credit scoreOther problem getting your report or credit score	CA	Explained	Yes
Jan 10, 2018	Credit reporting	Unable to get your credit report or credit scoreOther problem getting your report or credit score	FL	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 9 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works