Case file
Bank accounts
Complaint 28077499 FIS
Explained- Product
- Checking or savings account · Checking account
- Detail
- Problem making or receiving payments
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 23, 2026Complaint received
- Oct 2, 2026Sent to FIS (9 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More FIS complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 31, 2026 | Bank accounts | Managing an accountBanking errors | WI | Explained | Yes |
| Oct 25, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | PA | Explained | Yes |
| Oct 15, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | NY | Explained | Yes |
| Sep 25, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | TX | Explained | Yes |
| Sep 25, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | TX | Explained | Yes |
| Sep 23, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | FL | Explained | Yes |
| Sep 9, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | FL | Explained | Yes |
| Aug 11, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | SC | Explained | Yes |
| Aug 6, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | FL | Explained | Yes |
| Jul 18, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | OH | Explained | Yes |
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