Case file
Credit reporting
Complaint 28108276 Fair Collections & Outsourcing
Explained- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 24, 2026Complaint received
- Sep 24, 2026Sent to Fair Collections & Outsourcing
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Fair Collections & Outsourcing complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Oct 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | MA | Explained | Yes |
| Oct 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | WA | In progress | Yes |
| Oct 21, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NY | Explained | Yes |
| Oct 12, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MA | Explained | Yes |
| Oct 7, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | GA | Explained | Yes |
| Sep 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | NJ | Explained | Yes |
| Sep 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Explained | Yes |
| Sep 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | OH | In progress | Yes |
| Sep 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NJ | Explained | Yes |
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