Debt collector · complaint record
Fair Collections & Outsourcing complaints
Filed under FAIR COLLECTIONS & OUTSOURCING, INC.
Consumers have filed 6,727 complaints about Fair Collections & Outsourcing since 2013, 1,865 of them in the last 12 months (+20% on the year before). It answered 99.3% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed. It is the 24th most complained-about of 1,963 debt collectors this year.
Average response record. How it works
- Complaints on record
- 6,727
- Last 12 months
- 1,865
- Answered on time
- 99.3%
- Closed with relief
- 0%
- Last 30 days
- 73
- Rank
- #24 of 1,963
Since February 2013
+20% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 5, 2026
Most complained-about debt collectors
Fair Collections & Outsourcing complaints by month
The busiest month was March 2026 (207 complaints). Complaints in the last 12 months are up 20% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Fair Collections & Outsourcing answered last 12 months
- Closed with non-monetary relief10.1%
- Closed with explanation1,83098.1%
- In progress341.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time42/4599.3% on time
- Relief for customers0/400.1% closed with relief
- Complaint trend8/15+20% vs last year
What Fair Collections & Outsourcing complaints are about
Top Fair Collections & Outsourcing problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 1,476
- Debt was result of identity theft 524
- Debt was paid 314
- Debt was already discharged in bankruptcy and is no longer owed 39
Where Fair Collections & Outsourcing complaints come from
Most complaints: Texas (834), Florida (780), California (652), Maryland (557), Georgia (528).
Fair Collections & Outsourcing compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | HW HoldingDebt collection | 75 | 2,115 | B |
| 2 | NCB Management ServicesDebt collection | 54 | 2,044 | C |
| 3 | Fair Collections & OutsourcingDebt collection | 50 | 1,865 | C |
| 4 | ProCollectDebt collection | 17 | 1,820 | F |
| 5 | Ability Recovery ServicesDebt collection | 30 | 1,695 | F |
| 6 | Sequium Asset SolutionsDebt collection | 89 | 1,647 | A |
| 7 | V and H PortfolioDebt collection | 48 | 1,642 | D |
| 8 | Security Credit ServicesDebt collection | 50 | 1,629 | C |
Compare side by side: Fair Collections & Outsourcing vs HW Holding · Fair Collections & Outsourcing vs NCB Management Services · Fair Collections & Outsourcing vs ProCollect · Fair Collections & Outsourcing vs Ability Recovery Services
What people say about Fair Collections & Outsourcing
All experiencesNo experiences with Fair Collections & Outsourcing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Fair Collections & Outsourcing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 4, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Nov 4, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 3, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 3, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 3, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 1, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 31, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about Fair Collections & Outsourcing
How many complaints does Fair Collections & Outsourcing have?
Fair Collections & Outsourcing has 6,727 complaints on record since February 2013, including 1,865 in the last 12 months and 73 in the last 30 days. That makes it number 78 of every company by complaints this year.
Does Fair Collections & Outsourcing respond to complaints?
Yes. Fair Collections & Outsourcing answered 99.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 50/100 (grade C).
What do people complain about most with Fair Collections & Outsourcing?
The most common problems are attempts to collect debt not owed (2,353), false statements or representation (919), written notification about debt (927).
Is Fair Collections & Outsourcing legit?
Fair Collections & Outsourcing is a real company with a public complaint record: consumers have complained about it 6,727 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Fair Collections & Outsourcing legit? for the signals, red flags and how to protect yourself.
Are complaints about Fair Collections & Outsourcing going up or down?
Up. There were 1,865 complaints in the last 12 months against 1,548 in the 12 before (+20%). See every month.
How do I file a complaint against Fair Collections & Outsourcing?
Complain to Fair Collections & Outsourcing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Fair Collections & Outsourcing complaints come from?
Most come from Texas (834), Florida (780), California (652). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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