Complaint 2812199 Mr. Cooper

Explained

Company: Mr. Cooper
Product: Checking or savings account · Other banking product or service
Issue: Problem with a lender or other company charging your account
Detail: Money was taken from your account on the wrong day or for the wrong amount
From: California 94127
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Feb 12, 2018Complaint received
Mar 9, 2018Sent to Mr. Cooper (25 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Mr. Cooper complaints about problem with a lender or other company charging your account

Received	About	Issue	State	Answer	On time
Jan 11, 2023	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	SC	Explained	Yes
Apr 25, 2021	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	GA	Explained	Yes
Apr 24, 2021	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	NY	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works