Case file
Bank accounts
Complaint 28156351 USAA
Explained- Product
- Checking or savings account · Checking account
- Detail
- Problem using a debit or ATM card
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 24, 2026Complaint received
- Sep 24, 2026Sent to USAA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 1, 2026 | Bank accounts | Managing an accountBanking errors | VA | Explained | Yes |
| Nov 1, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | AE | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | VA | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | ND | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | CO | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | FL | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | CO | Money back | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | DE | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | DE | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | NV | Explained | Yes |
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