Complaint 2819175 College Assist

Explained

Company: College Assist
Product: Debt collection · Federal student loan debt
Issue: Written notification about debt
Detail: Didn't receive enough information to verify debt
From: California 96080
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Feb 20, 2018Complaint received
Feb 28, 2018Sent to College Assist (8 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More College Assist complaints about written notification about debt

Received	About	Issue	State	Answer	On time
Sep 16, 2026	Debt collection	Written notification about debtNotification didn't disclose it was an attempt to collect a debt	CO	Explained	Yes
Dec 4, 2025	Debt collection	Written notification about debtDidn't receive enough information to verify debt	GA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 7 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works