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Auto loans & leases

Complaint 28276338 PenFed Credit Union

Explained
Product
Vehicle loan or lease · Loan
Detail
Credit denial
From
Virginia 22192
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 24, 2026Complaint received
  2. Sep 25, 2026Sent to PenFed Credit Union (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about getting a loan or lease

ReceivedAboutIssueStateAnswerOn time
Oct 2, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeAZExplainedYes
Sep 2, 2026Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingCAExplainedYes
Aug 13, 2026Auto loans & leasesGetting a loan or leaseProblem with signing the paperworkMDFixedYes
Jun 11, 2026Auto loans & leasesGetting a loan or leaseProblem with signing the paperworkMDExplainedYes
Jun 10, 2026Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingNYExplainedYes
Jun 9, 2026Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingPAExplainedYes
May 15, 2026Auto loans & leasesGetting a loan or leaseCredit denialGAExplainedYes
Apr 15, 2026Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingCTExplainedYes
Feb 23, 2026Auto loans & leasesGetting a loan or leaseCredit denialPRExplainedYes
Feb 20, 2026Auto loans & leasesGetting a loan or leaseDid not receive car titleTXFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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