Complaint 2846911 Van Ru Credit

Fixed

Company: Van Ru Credit
Product: Student loan · Federal student loan servicing
Issue: Struggling to repay your loan
Detail: Can't get other flexible options for repaying your loan
From: Massachusetts 017XX
Filed by: Web
Company's answer: Closed with non-monetary relief
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Mar 19, 2018Complaint received
Mar 19, 2018Sent to Van Ru Credit
AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Van Ru Credit complaints about struggling to repay your loan

Received	About	Issue	State	Answer	On time
Aug 10, 2022	Student loans	Struggling to repay your loanCan't get other flexible options for repaying your loan	NC	No timely reply	No
Aug 15, 2017	Student loans	Struggling to repay your loanCan't get other flexible options for repaying your loan	FL	Fixed	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works