Case file
Credit cards
Complaint 2858190 First Hawaiian
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Card was charged for something you did not purchase with the card
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Mar 25, 2018Complaint received
- Apr 3, 2018Sent to First Hawaiian (9 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More First Hawaiian complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 16, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | HI | Explained | Yes |
| Jul 13, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | HI | Explained | Yes |
| Mar 25, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | HI | Explained | Yes |
| Sep 16, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | HI | Explained | Yes |
| Feb 11, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | HI | Explained | Yes |
| Feb 20, 2024 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | HI | Explained | Yes |
| Oct 31, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | GU | Explained | Yes |
| Apr 21, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | MP | Money back | Yes |
| Jan 22, 2021 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | HI | Explained | Yes |
| May 21, 2019 | Credit cards | Problem with a purchase shown on your statementOvercharged for something you did purchase with the card | GU | Explained | Yes |
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