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Prepaid & gift cards

Complaint 28594737 Netspend

Explained
Company
Netspend
Product
Prepaid card · Payroll card
From
Indiana 47909
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 29, 2026Complaint received
  2. Sep 29, 2026Sent to Netspend
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Netspend complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Prepaid & gift cardsUnexpected or other feesWIExplainedYes
Oct 18, 2026Prepaid & gift cardsUnexpected or other feesNVExplainedYes
Oct 18, 2026Prepaid & gift cardsUnexpected or other feesLAExplainedYes
Oct 6, 2026Prepaid & gift cardsUnexpected or other feesWIExplainedYes
Sep 25, 2026Prepaid & gift cardsUnexpected or other feesPAExplainedYes
Sep 24, 2026Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Sep 23, 2026Prepaid & gift cardsUnexpected or other feesALExplainedYes
Sep 5, 2026Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Sep 5, 2026Prepaid & gift cardsUnexpected or other feesVAExplainedYes
Sep 3, 2026Prepaid & gift cardsUnexpected or other feesKYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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