Case file
Payday & personal loans
Complaint 28681103 Synchrony
Fixed- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Filed by
- Referral
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 29, 2026Complaint received
- Sep 30, 2026Sent to Synchrony (1 day later)
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Synchrony complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 5, 2026 | Credit cards | Problem when making paymentsProblem during payment process | GA | In progress | Yes |
| Nov 4, 2026 | Credit cards | Problem when making paymentsProblem during payment process | LA | In progress | Yes |
| Nov 4, 2026 | Credit cards | Problem when making paymentsProblem during payment process | NY | In progress | Yes |
| Nov 4, 2026 | Credit cards | Problem when making paymentsProblem during payment process | IL | In progress | Yes |
| Nov 4, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | MI | In progress | Yes |
| Nov 3, 2026 | Credit cards | Problem when making paymentsProblem during payment process | CT | In progress | Yes |
| Nov 3, 2026 | Credit cards | Problem when making paymentsProblem during payment process | IL | In progress | Yes |
| Nov 2, 2026 | Credit cards | Problem when making paymentsProblem during payment process | FL | In progress | Yes |
| Nov 2, 2026 | Credit cards | Problem when making paymentsProblem during payment process | CA | In progress | Yes |
| Oct 30, 2026 | Payday & personal loans | Problem when making payments | TX | In progress | Yes |
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