Case file
Bank accounts
Complaint 28708733 American Express
Explained- Product
- Checking or savings account · Savings account
- Detail
- Didn't receive terms that were advertised
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 30, 2026Complaint received
- Sep 30, 2026Sent to American Express
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More American Express complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 27, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | MN | In progress | Yes |
| Oct 26, 2026 | Bank accounts | Opening an accountUnable to open an account | IA | Explained | Yes |
| Oct 22, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | NV | Explained | Yes |
| Oct 21, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | NC | In progress | Yes |
| Oct 20, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | FL | Money back | Yes |
| Oct 12, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | Explained | Yes |
| Oct 10, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | In progress | Yes |
| Sep 24, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | FL | Explained | Yes |
| Sep 21, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | Explained | Yes |
| Sep 21, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | GA | Explained | Yes |
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