Case file
Bank accounts
Complaint 30547936 American Express
In progress- Product
- Checking or savings account · Checking account
- Detail
- Didn't receive terms that were advertised
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 21, 2026Complaint received
- Oct 21, 2026Sent to American Express
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More American Express complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 27, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | MN | In progress | Yes |
| Oct 26, 2026 | Bank accounts | Opening an accountUnable to open an account | IA | Explained | Yes |
| Oct 22, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | NV | Explained | Yes |
| Oct 20, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | FL | Money back | Yes |
| Oct 12, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | Explained | Yes |
| Oct 10, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | In progress | Yes |
| Sep 30, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | FL | Explained | Yes |
| Sep 24, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | FL | Explained | Yes |
| Sep 21, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | Explained | Yes |
| Sep 21, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | GA | Explained | Yes |
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